Post this credential on your LinkedIn profile, resume, or CV, and don’t forget to celebrate your achievement by sharing it across your social networks or mentioning it during your performance review

Ernest Owusu

NaOmi Furukawa

Akhil Cherukupally

Alicia Mitchell

Marcos Serna

Trailhead

Lara Arabi

Andrae Washington

Groundwork for Success in Sales Development

Business & Finance

Self-paced course

Certification program

Sales

Marketing & Sales

Coursera

English

Beginner

Entrepreneurship & Small Business

Mark Cuban Welcomes You to the SV Academy SDR Professional Certificate

The Groundwork for Success in Sales Development

Achieving Financial Freedom

Why I Hire SDRs (I am a Hiring Manager)

Intro to the Sales Development Representative Professional Professional Certificate

Instructor Introduction: NaOmi Furukawa

SaaS Is the Future of Tech

SV Academy Ambassadors: Breaking into SaaS

Demystifying Sales

What Is Sales Development?

SDR by SaaS Funding Stage

A Day in the Life of an SDR

Introduction to the SDR & BDR Workflow

Review of Week 1: Break into the World of Tech Sales

Syllabus

Fast Growing Tech

Sales Methodology

Launching Your Career in Tech

Envisioning Your Future: A Typical Day in Sales Development

Graded Quiz: Breaking into the World of Tech Sales

Practice Quiz: Discovering the Tech Ecosystem and Software-as-a-Service (SaaS)

Practice Quiz: Demystifying Sales and Sales Development

Practice Quiz - Experiencing a Day in the Life of a Sales Development Representative (SDR)

1 week: Break into the World of Tech Sales

Growth Mindset Versus Fixed Mindset

The Growth Mindset: An SDR's Best Friend

Grit and the Importance of Embracing Failure (Near-Wins)

Gritty SDRs

Optimism and Self-Confidence

Building Self-Confidence: How to Overcome Challenges

Giving and Receiving Feedback

Review of Week 2: Adopt the Winning Professional Mindset

Introduction to the Mock Company

Peer Review Instructions and Sample - Week 2

Carol Dweck's TED Talk

Let’s Talk About Grit

Embracing Near Wins with Sarah Lewis

Multi-Day Exercises for Building Self-Confidence

Positive Intelligence Quotient and Saboteurs Assessment

SV Academy Playbook on Giving and Receiving Feedback

Practice Quiz: Fueling Your Growth Mindset

Practice Quiz: Becoming Rejection Proof

Practice Quiz: Holding the Keys to Self-Confidence

Practice Quiz: Giving and Receiving Feedback

2 week: Adopt the Winning Professional Mindset

Developing a Metrics-Orientation

Getting to the Top of the Leaderboard

What Metrics Do SDRs Track?

Understanding Your Working Style

Understanding Your Energy Patterns

Introduction to Time Management and Prioritization

Introduction to the 80:20 Rule

SV Academy Ambassadors: Tips on Time Management

Habit-Formation and the Importance of Habits

Optimizing Your Calendar

Review of Week 3: Crush Goals through Time Management and Prioritization

Peer Review Instructions and Sample - Week 3

The Importance of Goal-Orientedness in Sales

Managing Your Most Important Resource: Time

Managing Your Energy Like a Pro

Learning More About The 80:20 Rule in Business

Time Management and Prioritization Playbook

SV Academy Time Management & Prioritization Templates

Practice Quiz: Developing a Metrics-Orientation

Practice Quiz: Understanding Your Working Style and Energy Patterns

Practice Quiz: Using the 80:20 Principle to Optimize and Prioritize

Practice Quiz: Making Habits Out of Tactical Strategies

3 week: Crush Goals through Time Management and Prioritization

Taking Full Accountability

Coachability: The Key to Success

Excelling through Collaboration and Competition

SDR Teamwork

Review of Week 4: Collaborate in a Top-Performing Team

Course Review: Groundwork for Success in Sales Development

Peer Review Instructions and Sample - Week 4

Are You Above or Below the Line?

Are You Taking 100% Responsibility?

Learning through Curiosity

Practice Quiz: Taking 100% Accountability

Practice Quiz: Thriving With Curiosity

Practice Quiz: Excelling through Collaboration and Competition

4 week: Collaborate in a Top-Performing Team

Groundwork for Success in Sales Development

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Provided by

Coursera

Authored by

Salesforce

SV Academy

Taught by

Ernest Owusu

NaOmi Furukawa

Akhil Cherukupally

Alicia Mitchell

Marcos Serna

Trailhead

Lara Arabi

Andrae Washington

Groundwork for Success in Sales Development