Embracing a Culture of Feedback

If the idea of having a feedback conversation is up there with getting a cavity filled, guess what? You're not alone, there's a scientific reason for that reaction, and an equally powerful motivation for doing it anyway. In fact, the simple and proven tools that you'll be given in this course will not only explain the neuroscience behind giving and receiving feedback, but also how to get into a 'rest and digest' mindset so that you and your colleagues can actually embrace the feedback and therefore increase your performance and reach your goals.

The reality is that we are all shying away from having the conversations that can most impact our growth, development and advancement at work. In this engaging and interactive course, you will:

• Conquer your anxiety about giving or receiving feedback so that it becomes second nature

• Identify feedback style in yourself and others

• Recognize the benefits of feedback, and the consequence of not generously offering it

• Determine what might be holding you back from freely giving and receiving feedback

• Practice a proven 4-step feedback process for delivering feedback with finesse

• Avoid the most common feedback errors and debunk the common myths

• Receive feedback openly and put feedback into practice using an AIM SMART Plan

• Create a plan to bring a culture of feedback to your organization

• Move from delivering annual performance reviews to embracing a culture of continuous improvement everyday

With these tools, you will not only increase your motivation to give and receive continuous feedback, but also better establish yourself as the kind of leader who is invested in the growth and development of your people. We are navigating the path to leadership during a time of unprecedented volatility, uncertainty and change, and the ability to 'feed back' to one another what we're seeing, in real time, is the secret weapon for keeping us moving swiftly in the right direction.

In this course, you will integrate the learning in real time, by getting hands-on practice with activities such as putting together a specific feedback action plan plan using a 4-step process, identifying the most common feedback errors, identifying your feedback style and drafting your own feedback mantra to ensure you never shy away from these conversations again.

This is unlike any other course of its kind because it goes beyond the typical 'how to give and receive feedback' training to actually embracing a culture of continuous improvement everyday. In addition, I have over 20+ years of business leadership experience and first hand knowledge and examples to share about the power of feedback in maximizing your potential.

After taking this course, feedback conversations will become so second-nature and fulfilling, that you will look forward to having them any place, anywhere and with anyone, anytime. Enroll today, and you'll be just one hour away from becoming an expert at creating a culture of continuous improvement in your organization, and the kind of leader that everyone wants to work for.

Instructors

Maureen Falvey – Executive Coach, Speaker & Trainer