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ITSM Processes Applied in ServiceNow

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Self-paced course

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Overview

What makes this course stand out from the crowd?

· Thorough introduction:

o ITIL,

o ITSM

o ServiceNow

· Complete course, covers the most important ITSM processes

· Carefully designed, each lecture is divided into 5 parts:

o Definition

o Personas

o Use case(s)

o Process Diagram

o Demonstration(s)

· Quizzes and assignments at the end of each section.

· Engaging instructor (that's me) ready to answer your questions.

When to purchase this course?a

  • You are starting or want to boost your IT career

  • You need a refreshment.

  • You want to explore a new platform

  • Rainy outside?!

  • Quarantined?!

The numbers of customers who have migrated to the most used ITSM Tool -ServiceNow is exponentially growing. Take this chance to learn about ServiceNow and ITSM processes fast and don’t be left behind.

Skills you will gain

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939 students

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English

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Beginner

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